I was charged, but the order is on pending payment / cancelled status. What should I do?
Who can see my credit card information?
How can I get a discount code?
Where can I find an invoice for my purchase?
What are the additional fees when paying?
How to get a refund?
What payment methods are possible?
Do I need to have an account to order a product?
What should I do if I forget my password?
How can I add a game to my wishlist?
How do I register?
How can I contact Customer Support?
Why is my order delayed - on hold?
I bought a pre-order. When can I expect my key to be delivered?
My key / gift is not working. What should I do?
How long until I receive my product code?
Will the game work on my computer?
The key I bought didn’t activate all of the content it was supposed to. What can I do?